Overview
toniesboxs Store respects your privacy and is committed to protecting personal information collected through our online store. This policy describes what information we collect, how we use it, who we share it with and the choices available to you. Policy last updated: 23-Mar-25.
Information We Collect
We collect information you provide when you place an order, such as name, delivery address, email and phone number. We also collect payment transaction information necessary to complete a purchase and may collect technical information about how you use the website for the purposes of improving our service. We do not publish or sell personal data.
How We Use Information
Personal information is used to process and fulfil orders, respond to enquiries, handle returns and provide customer support. We also use contact details to send transactional messages related to your order and to communicate necessary service information. We retain personal information only as long as needed for these purposes and to meet legal obligations.
Third Parties and Disclosures
We may share personal information with service providers who assist with order fulfilment, payment processing and delivery management. Any third party we use is required to protect information and may only use it for contracted purposes. We may disclose personal data if required by law or to protect our rights.
Your Rights
You may request access to the personal information we hold about you, ask for corrections or request deletion in accordance with applicable law. To exercise these rights, contact us at [email protected] or by phone at . We will respond to requests within a reasonable timeframe and in line with legal requirements.
Security
We take commercially reasonable measures to protect personal information against unauthorised access, loss or misuse. However, no internet transmission can be guaranteed secure; if you have security concerns, contact us and we will advise further steps.
Contact
For privacy questions or to submit a request, email [email protected] or call . Our mailing address is 9 - 5816 65 Street, Red Deer, AB, T4N 5P7, Canada.
Making a privacy request
Send a personal-information request for toniesboxs Store, 9 - 5816 65 Street, Red Deer, AB, T4N 5P7, Canada, to [email protected]. Identity verification may be required before it is completed.